Smart Start Ignition Interlock Reviews


Smart Start is the leader in Kansas.  Not only in Ignition Interlock and In-Hom alcohol monitoring products, but also in customer service.  We will be placing customer testimonials on this page so others can see what our customers are saying about us.  We are proud of the service we provide and strive to make every customer feel like our only customer.  Just because we are the biggest does not mean we have lost touch with the customer service that it takes to make you feel like number one!  Want to share your customer experience?  Contact us with your experience and I will make sure your comments are discretely presented.  Thanks!


  • Hello!
       My name is T.G., I spoke with one of your representatives late last week, and her name was Kristi. I wanted to get in touch with you and let you know how fantastic my service was. I haven't even completed the installation process and already I am extremely impressed! I was very nervous and confused about this process and Kristi assured me that this was quick and painless! As well as explained to me in detail everything that was happening and not to worry because I was in great hands because Smart Start is handled by incredible individuals that have been servicing our area for years. She explained to me exactly where I needed to be at what time and the documentation I needed. I was so impressed by her job skills as well as her fantastic customer relations that I requested an opportunity to share my customer experience! So Thank you so much for providing such excellent service and helping me get through this process with ease, comfort, and understandability. I am no longer nervous for my installation date but instead I am excited to be back to normal again. So, Thank You Smart Start for Bringing Kristi onto the team! I will see you at installation!

        T.G. Olathe, Ks

  • After being charged with a third DUI, I was able to take the necessary actions to turn my life around and find sobriety during my one-year license suspension.  Having had previous knowledge of Smart Start, I sought them out to oversee my three-year ignition interlock period.  The staff I've dealt with in-person and over the phone have been helpful and informative through from the installation through the two-plus years of calibrations.  I have experienced minimal troubles with the unit, and it has posed no real change to my attention to the road—it is very much another habit of my daily driving.  Although this is by no means a desirable position for anyone, Smart Start has done a fantastic job of making it as trouble-free as possible.
           D.H. - Topeka, KS